[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “CUSTOMERS SHOPPING”
Bottom Text: “OFF A SEALED PALLET”]
I work at a baby store, primarily as a merchandiser. So I spend most of my day sorting and unpacking merchandise.
The way our store works is, when a truck arrives, boxes are divided up into pallets depending on which section of the store they go to. Pretty standard, I’m sure. And after they finish stacking these precarious pallets (seriously, why is pulling them apart always like playing a more extreme, possibly painful, version of Jenga?) they wind tape or cling wrap around them so there’s no shifting when they’re moved.
Anyway, I had three pallets in my section this morning, so I was still working on them well after we opened. It’s typical for me to be interrupted multiple times by customers who have questions and can’t find another associate, I have no problem with that. Two women approached me while I was working, and I assumed they had questions, but they seemed only to want to shop around the area I was in, so I left them to their own thing.
I walked away for two minutes to put some things back and return to find them poking in the mess of boxes, shifting loose ones around, peering around the one pallet I hadn’t yet unpacked. I was still approaching when I saw one of them point to a box on the pallet near the bottom and go “There it is, there’s a [insert brand name here]” and the other replied with “Well, I don’t want to dig it out.”
I finally got close enough to ask if they needed help, still kind of dumbfounded, and they asked for car seat covers, which were literally right behind them. They grabbed what they wanted and went on their way.
I’m still kind of dumbstruck. It’s kind of an unspoken rule that you don’t touch packed boxes in a store, isn’t it? You especially don’t assume you have the right to move them around, especially by tearing apart a pile of heavy boxes that could potentially fall and hurt you? Where’s the logic here.
Also, the box they were staring at wasn’t even the thing they wanted.
haaaaaaaaaaa, no, happens all the time.